# Security & Compliance

SOC 2 Type II certified platform built with security at its core. We maintain rigorous standards and proven practices to protect your data.

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## Security First

Security, privacy, and compliance are foundational to everything we build at Abra. We implement established standards and controls to safeguard your data and ensure system integrity.

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## Compliance & Certifications

### SOC 2 Type II

Independently audited by a licensed CPA firm covering the Security Trust Services Criteria. Our SOC 2 Type II report validates our security controls and is available through our Trust Center.

### GDPR Readiness

Our platform is built on GDPR-aligned data protection principles, including data minimization, purpose limitation, and comprehensive data subject rights support.

**Request Compliance Documentation**

Access our SOC 2 Type II report, penetration test summaries, and additional compliance documentation through our Trust Center at [trust.helloabra.com](https://trust.helloabra.com/)

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## Security Standards & Infrastructure

### Access Control & Authentication

- **RBAC & MFA:** Role-based access controls with multi-factor authentication enforced across all systems.
- **Enterprise SSO:** SAML 2.0 and OIDC support for single sign-on integration.
- **Encryption:** AES-256 encryption at rest and TLS 1.2+ in transit for all data.
- **Audit Logging:** Comprehensive audit trails with continuous monitoring for security events.

### Infrastructure & Reliability

- **Azure Cloud:** Hosted on Microsoft Azure with ISO 27001, SOC 1/2/3, and HITRUST certifications.
- **High Availability:** System redundancy and disaster recovery for business continuity.
- **Vendor Security:** Third-party vendors undergo rigorous security assessments and compliance reviews.

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## Data Protection & Privacy

- **Data Handling:** Comprehensive policies govern data classification, retention schedules, and secure deletion procedures.
- **Privacy by Design:** Security and privacy are embedded into every phase of our product development lifecycle from initial design through deployment.
- **Data Processing Agreement:** Comprehensive DPA available detailing our data handling obligations, sub-processor list, and security commitments.

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## Proactive Security Testing

01  
### Annual Penetration Testing

Independent third-party security experts conduct comprehensive application-level penetration testing annually. All findings are promptly triaged, remediated, and validated through follow-up assessments.

02  
### Continuous Vulnerability Management

Automated dependency scanning and vulnerability monitoring integrated into our development and deployment pipelines identify and address threats before production.

03  
### Regular Security Assessments

Regular internal security reviews and risk assessments identify, evaluate, and mitigate emerging threats.

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## Incident Response & Reporting

- **24/7 Security Monitoring:** Continuous monitoring systems detect and alert on security threats, enabling rapid response.
- **Incident Response Plan:** Comprehensive, tested incident response procedures guide our team through identification, containment, eradication, recovery, and thorough post-incident analysis.

**Report a Security Issue**

Discovered a security vulnerability? We take all reports seriously. Please contact our security team immediately at [security@helloabra.com](mailto:security@helloabra.com)

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